Returns & Exchanges
At eXtreme Restraints, we prioritize your satisfaction and health; therefore, we offer a 30-day return policy on all unopened, factory-sealed merchandise. Due to the intimate nature of our products, items that have been opened or have broken seals cannot be returned for hygiene and safety reasons.
Verify Eligibility
Ensure your item is in its original, unopened packaging with all factory seals intact within 30 days of the delivery date.
Contact Support
Email our customer service team with your order number to request a Return Merchandise Authorization (RMA) number and the return shipping address.
Secure Packaging
Carefully pack the item in a discreet, sturdy shipping box and clearly write the issued RMA number on the outside of the package.
Ship and Track
Send the package back using a trackable shipping method; once received and inspected, your refund or store credit will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing